As a complement to our industry-leading technology, Calix offers an array of professional services delivered by highly trained Calix engineers. Calix Professional Services has compiled a strong track record of success across our customer base in the United States, Canada, and the Caribbean – for projects of all sizes and levels of complexity.
Calix Professional Services include:
- Engineer, furnish, and install (EF&I) services
- Project management
- Network Performance Audits
- Architecture and provisioning optimization
- Expansion or division of networks
- Uplink conversions
- Software upgrades
- Video services turn-up
- On-site engineer consulting
Why Calix Professional Services?
When you purchase Calix Professional Services, you leverage expert resources with a history of successfully deploying Calix solutions:
- Access to Calix labs provides proof of concept validation and expedited execution of projects.
- Experienced Professional Service engineers from the Calix Technical Assistance Center (TAC) ensure seamless execution of projects in a timely manner.
- Calix has the ability to augment its staff with Calix-certified subcontractors and partners to minimize delays and speed project completion.
- In-house Product Serviceability Engineers provide procedural oversight and escalation support.
- Experienced Calix project managers guide all projects.
- All projects adhere to a broad set of Calix Best Practices that ensure optimal solution integration while minimizing downtime and maintenance through the use of scripts and other productivity-enhancing techniques.
- Every project starts with a thorough project plan that spells out project scope, service impact, contingency back-out procedure, escalation plan, detailed procedural steps, required authorizations, and comprehensive before and after network maps (as needed).
Make Calix Expertise Part of Your Overall Solution
For more details on each of the services available from Calix Professional Services, download Professional Services Fast Facts (PDF).
For more information – or to get a detailed quotation for a project – contact your Calix Sales representative, email professionalservices@calix.com, or call 707-766-3450.
